PRO-400 What are the terms of the warranty? What does it cover?

Last Update: 05/24/2013

What are the terms of the warranty?

What does it cover?

The PRO Series headphones are warrantied for one year. Make sure to retain a copy of the sales receipt as it will be required in the event a warranty claim needs to be made. The warranty covers manufacturing defects. It does not cover abuse, theft, or loss.

To have your headphones serviced please follow this link:

Then follow these steps:

Step 1: Enter in your Zip Code

Step 2: Click Next and then click on Audio Visual

Step 3: Click on Non-serviceable Products and the Service Info window will pop up.

Step 4: On the right side of that window, scroll down and click on: `Click here to determine which products are eleigible for the NFS Service/Exchange program`.  The NFS form will pop up on your screen in PDF format.  Follow those instructions on that documet  to get your headphones taken care of under warranty. 

Was this answer helpful?

Thank you for your feedback!

Thank you for the opportunity to serve you. It is possible that we have another article that will address your issue better.
Please click here to see additional articles, or click here to contact our tech support team.

Contact Us

Do you need an additional help?

Return to Top