Lost Cubase AI7 Download Code. How Can I still Download and Activate it?
PLEASE NOTE: This FAQ was intended for customers that purchase and use their products in the United States (not including territories) only. If you live outside the U.S., please go to www.yamaha.com, select your country or region from the drop-down menus and contact your local Support team for help. Yamaha Corporation of America will not be able to help you activate your software if you're outside the U.S.
If you’ve purchased a New Yamaha product from an Authorized Dealer that was bundled with Cubase AI7, the download code would have come on a separate sheet along with the product. If you’ve misplaced this sheet or purchased an open box product from your Dealer that didn’t include said sheet, please do the following:
1) If you don’t already have a MySteinberg account, go to http://4wrd.it/MYSTEINBERG and create one.
2) Once your MySteinberg account is active, log into it click on the “My Profile” link at the top.
3) Click on the “Data forwarding for individual support” drop-down at the bottom, and make sure the box is checked to allow Steinberg and Yamaha
to be able to access your account for support purposes.
4) Send an email to firstname.lastname@example.org with “Cubase AI7 Activation Code Request” in the subject line, attaching a copy
of your purchase receipt to the email and giving a brief description of your circumstance along with your MySteinberg account email address.
Once we get the email from you, Yamaha Support will reply with download and activation instructions to get you up and running.
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